Talk to us
One inbox, read by people who build this
Questions about a match, a listing, verification or pricing. If you are reporting something unsafe, choose that topic and it is read first.
Other ways to reach us
- support@petsfindly.com
- Sign in to the app
- Live in the United States and India
Before You Write
The quickest answers to what people write to us about most.
Use the Report button on the listing, or on the member in your inbox, and it goes straight to moderation. If you cannot, choose Something unsafe in the form above.
Codes are sent by SMS. Check the number and its country code, wait a minute, then ask for a new one. If it still does not arrive, write to us with the number you used.
Some new or higher-risk listings are checked before they go live. You are told when yours is approved, or why it is not.
From the plan page in your account. Premium stays on until the end of the period you have paid for.
From your account settings. Your listings come down at once, and your account is removed for good after 30 days.
In the United States and India. Each is its own marketplace, so you see listings and matches from your own country.